Responsible gambling

Responsible Gaming at Magic Palace Casino: A Player's Guide to Safe Play

Magic Palace Casino is committed to providing a responsible gaming environment that promotes healthy play and helps prevent problem gambling. Our casino staff are trained to recognize the signs of excessive play and can assist players who may need support.

Self-Exclusion

If you feel that your gaming habits are becoming problematic, we encourage you to self-exclude from our casino for a specified period or permanently. This can be done in person at the Players Club desk or by contacting us through email or phone.

Deposit Limits and Time-Outs

While we do not offer digital deposit limits on our EGDs, staff members are available to assist players who wish to limit their participation in promotional events or gaming activities.

Problem Gambling Resources

We provide information and resources for problem gamblers, including signage directing guests to regional support groups and helplines. We also recommend the following services:

• Provincial Problem Gambling Helpline (1-800-GAMBLER)
• Local counseling organizations
• The Kahnawake Gaming Commission's Responsible Gaming Resources

Responsible Gaming Features

Our casino features include:

• A non-smoking gaming area to minimize exposure to second-hand smoke
• Regular breaks for players and staff
• Availability of water and other hydrating beverages on the gaming floor

We also encourage responsible gaming practices by promoting regular meals, exercise, and social interaction.

Responsible Gaming Commitment

At Magic Palace Casino, we are dedicated to providing a safe and enjoyable gaming experience. We believe that everyone has the right to gamble responsibly and within their means. If you have any concerns or need assistance with problem gambling, please don't hesitate to reach out to our staff for help.